Bug ID 1253649: RPM error log in liveinstall.log and TMM error with failed to load/open library during upgrade

Last Modified: Dec 13, 2023

Affected Product(s):
BIG-IP Install/Upgrade(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1

Fixed In:
15.1.10

Opened: Feb 28, 2023

Severity: 3-Major

Symptoms

During a BIG-IP upgrade, an RPM error occurs and is logged to /var/log/liveinstall.log. The nature of the error has RPM post nodpdk script failure in one of the packages. After the RPM post nodpdk script failure occurs, the upgrade status is reported as success. Upon rebooting to the upgraded BIG-IP version, TMM logs following error, that it cannot open a library: localhost.localdomain notice ERROR: dlopen(libtcl_xnet.so) failed

Impact

TMM fails to load a library. This can impact or disrupt traffic.

Conditions

- Upgrading BIG-IP 13.x and BIG-IP 14.0.x to BIG-IP 15.1.6/15.1.7/15.1.8. - This issue impacts platforms other than VE.

Workaround

Upgrade the BIG-IP in the following sequence: Upgrade BIG-IP 13.1.3.6 to BIG-IP 15.1.5.1 and then to BIG_IP 15.1.6.1.

Fix Information

Updated post nodpdk install script for failed RPM package to address the problem.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips