Last Modified: Jun 28, 2025
Affected Product(s):
APM-Clients APM
Known Affected Versions:
7.2.3.1, 7.2.4, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 16.1.6
Fixed In:
7.2.4.2
Opened: Mar 10, 2023 Severity: 2-Critical Related Article:
K000132932
The WebView based End Point Inspection does not work.
Affected MacOS clients are unable to proceed with establishing the VPN connection.
When using Edge Client on MacOS "Ventura" 13.3 Beta2 and later
Use the browser-based VPN. Note that there are some limitations if you are using your VPN in AutoConnect mode, and in Blocked mode it means the system cannot access the external network until you are disconnected.
Issue is fixed by invoking the EPI helper app instead of inspection host plugin and tested with BIG-IP server which also upgraded to fix this issue. See K000132932