Last Modified: May 06, 2025
Affected Product(s):
F5OS F5OS, Install/Upgrade, Velos
Known Affected Versions:
F5OS-A 1.3.1, F5OS-A 1.3.2, F5OS-C 1.5.0, F5OS-C 1.5.1
Fixed In:
F5OS-C 1.6.0, F5OS-A 1.7.0, F5OS-A 1.5.0
Opened: Mar 23, 2023 Severity: 2-Critical Related Article:
K000133253
1. WebUI or CLI inaccessible via admin account (that is, ConfD is not up): [root@appliance-1(XXXXXXXXX) log]# su admin Failed to connect to server 2. sw-mgmt.debug file will have a line similar to this one (with image version changing depending on which image is missing): DEBUG: Source file /var/export/chassis/import/.mounts/iso/R2R4/1.1.1-9159/m3/*-services/F5OS*.img does not exist, removing from all_sw. 3. Containers stuck in ImagePullBackOff. For example, system_network container cannot be pulled, and the following error is observed in messages log: appliance-1 dockerd-current: time="2023-03-24T15:09:26.631359235Z" level=error msg="Not continuing with pull after error: Error: image system_network:1.4.5-f5os-a-1-4-0-candidate.2023-02-14-15-09-15.S9b340f7e not found" An error message may occur that reads "System database upgrade compatibility check failed"
Device webUI is inaccessible. Cannot access ConfD. Root access is working.
Both of the below conditions: 1. Certain ISO image has been ungracefully removed from the /var/import/staging folder. Examples of ungraceful removals: -- Deleted via bash (after running chattr -i <image name>) -- Image name had parentheses in it and as per ID1273021 it is wiped out upon reboot. 2. /var/import/import.json file includes reference to removed image that is listed BEFORE the reference to currently used image.
Two workarounds: 1. Re-import the deleted image and reboot the box. 2. Remove the whole section that references the deleted image from import.json file and reboot the box.
N/A