Bug ID 1281397: SMTP requests are dropped by ASM under certain conditions

Last Modified: Jul 24, 2024

Affected Product(s):
BIG-IP ASM(all modules)

Fixed In:
17.1.1, 16.1.5

Opened: Mar 27, 2023

Severity: 3-Major

Symptoms

When virus check is enabled on SMTP security profile, sometimes ASM drops the request even though no violation is reported.

Impact

ASM sometimes drops valid SMTP requests even when no violation is reported.

Conditions

- SMTP security profile is configured and applied with virus check on. - ICAP server is configured

Workaround

None

Fix Information

SMTP requests are now processed.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips