Bug ID 1283645: Mac Edge Client Compatibility Issues with MacOS 13.3 as the support for WebView plugin is discontinued

Last Modified: Oct 19, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 17.0.0, 17.0.0.1, 17.0.0.2, 17.1.0, 17.1.0.1, 17.1.0.2

Fixed In:
17.1.0.3, 16.1.4, 15.1.9, 14.1.5.6

Opened: Mar 31, 2023

Severity: 2-Critical

Symptoms

The WebView based End Point Inspection does not work in Mac Edge Client.

Impact

Affected MacOS Edge client is unable to proceed with establishing the VPN connection.

Conditions

When using Edge Client on MacOS "Ventura" 13.3 Beta2 and later.

Workaround

Use the browser-based VPN. Note that there are some limitations if you are using your VPN in the AutoConnect mode and in the Blocked mode; it means the system cannot access the external network until you are disconnected. The issue is not fixed in the BIG-IP versions 14.1.5.5, 16.1.3.5, and 17.1.0.2 releases. Refer to the KB article K000134990 for recommended actions.

Fix Information

The issue is fixed by invoking the EPI helper application instead of the inspection host plugin in Mac Edge Client running on 13.3 and newer. For more details on the deployment of the fix, refer to the K000133476 article. For more details regarding the issue, refer to the K000132932 article.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips