Bug ID 1305909: iHealth upload not supported on F5OS-A

Last Modified: May 29, 2024

Affected Product(s):
F5OS F5OS, Velos(all modules)

Known Affected Versions:
F5OS-A 1.5.1

Fixed In:
F5OS-A 1.5.2

Opened: Jun 09, 2023

Severity: 2-Critical

Symptoms

The iHealth upload service has changed its authentication schema to OKTA, and requires a Client ID and Client Secret rather than a User ID and Password. Version 1.5.1 (and previous versions) of F5OS-A do not support this authentication schema.

Impact

Users will not be able to directly upload QKView files to iHealth from the appliance because of change in the authentication schema.

Conditions

Always

Workaround

1. Use the file export feature to download the QKView from the appliance to a local PC. 2. Sign on to ihealth.f5.com. 3. Use the upload feature to upload the QKView to the iHealth service.

Fix Information

Added Client ID and Client Secret fields in the iHealth page on webUI. User can upload QKView files to iHealth.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips