Bug ID 1316609: MacOS Edge Client failed to establish VPN connection on MacOS 14.0 with Apple Silicon processor when local or remote proxy is configured

Last Modified: Apr 28, 2025

Affected Product(s):
APM-Clients APM(all modules)

Known Affected Versions:
7.2.4.2, 7.2.4.3, 7.2.4.4

Fixed In:
7.2.4.5

Opened: Jul 05, 2023

Severity: 3-Major

Related Article: K000137043

Symptoms

VPN connection failure

Impact

VPN users will not be able to access Internal network resources

Conditions

- MacOS 14.0 on Apple Silicon Processor Machine - Local proxy enabled using Automatic Proxy Configuration(Proxy Auto Configuration URL) or Remote proxy configure on BIG-APM Network Access Profile as Proxy Auto Configuration(PAC) URL

Workaround

Don't use proxy configuration

Fix Information

Fixed the issue where MacOS Edge Client failed to establish VPN connection on MacOS 14.0 with Apple Silicon processor when local or remote proxy is configured

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips