Bug ID 1326617: MacOS Edge client loses connectivity when user changes VPN server in always connected mode

Last Modified: Oct 19, 2025

Affected Product(s):
APM-Clients TMOS(all modules)

Known Affected Versions:
7.2.2.1, 7.2.2.2, 7.2.3, 7.2.3.1, 7.2.4, 7.2.4.1, 7.2.4.2, 7.2.4.3, 7.2.4.4, 7.2.4.5, 7.2.4.6, 7.2.4.7, 7.2.4.8, 7.2.5, 7.2.5.1, 7.2.5.2, 7.2.5.3, 7.2.6, 7.2.6.1

Opened: Aug 02, 2023

Severity: 3-Major

Symptoms

MacOS Edge client is unable to connect to the VPN and all network connectivity is lost when switching to different VPN Server.

Impact

Users have to close the Edge client to recover network connectivity.

Conditions

-- Network Access resource is configured with "Force all traffic through tunnel" and "Allow Local Subnet". -- MacOS edge client is deployed with Always connected mode and has 2 different VPN servers configured. -- After establishing a VPN connection, the user changes the VPN server.

Workaround

Uncheck "Allow Local Subnet" on the Network Access resource. (Not able to reproduce the workaround locally)

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips