Bug ID 1338993: Failing to fetch the installed RPM, throwing an error Object contains no token child value

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,,,, 14.1.5,,,,,, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 15.1.3,, 15.1.4,, 15.1.5,, 15.1.6,, 15.1.7, 15.1.8,,, 15.1.9,, 15.1.10,,,, 16.0.0,, 16.0.1,,, 16.1.0, 16.1.1, 16.1.2,,, 16.1.3,,,,,, 16.1.4,,,, 17.0.0,,, 17.1.0,,,

Fixed In:

Opened: Aug 24, 2023

Severity: 3-Major


This issue is caused as generation of tokens for root user is restricted because root user is an internal user. An error is displayed when trying to fetch the list of global installed RPM packages using below tmsh command which makes a REST call to fetch the list by passing an authenticated token to get the authorization: tmsh list mgmt shared iapp global-installed-packages


Limits the generation of token for root user, which subsequently impacts fetching list of global installed RPMs on BIG-IP and also cannot validate whether installation of package is successful or not from tmsh end.


This issue occurs when a few iApps are installed and used by customer from BIG-IP and while trying to read the information of the installed packages on BIG-IP using a tmsh command.


After the package is installed, to get the list of packages installed use the following REST call instead of the tmsh command: restcurl /shared/iapp/package-management-tasks/12a8b01c-acba-45cb-a03e-644f15fbe8f7 {

Fix Information

Unrestricted the token generation for a root user which will enable fetching the list of installed packages.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips