Bug ID 1345989: "Rest framework is not available" being displayed when navigating to the "Device Management >> Overview" page

Last Modified: Dec 28, 2023

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
14.1.5.6, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 17.1.0.3, 17.1.1, 17.1.1.1

Opened: Aug 30, 2023

Severity: 3-Major

Symptoms

Com.f5.rest.workers.storage.ThreadPoolStorageRequestProcessorjava.lang.OutOfMemoryError: Java heap space

Impact

REST Framework not being available, causing the "Device Management >> View" screen to show failure.

Conditions

Under HA pair setup, over the period of 6 months or more, the device-discovery-tasks accumulate, causing restjavad to fail repeatedly, once every 20 seconds, logging the message: "com.f5.rest.workers.storage.ThreadPoolStorageRequestProcessorjava.lang.OutOfMemoryError: Java heap space".

Workaround

Run clear-rest-storage once a week and try increasing the restjavad.extramb BIGdb variable from 192 to 768.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips