Bug ID 1380085: Your configuration data appears to be corrupted error

Last Modified: Apr 28, 2025

Affected Product(s):
APM-Clients APM, Install/Upgrade(all modules)

Fixed In:
7.2.4.6

Opened: Oct 16, 2023

Severity: 3-Major

Symptoms

After upgrading MacOS followed by an Edge Client Autoupdate to 7244, an error popup window appears: "Your configuration data appears to be corrupted"

Impact

The newly added configs from the client.f5c files will be deleted

Conditions

Upgrade the MacOS with a version of Edge Client installed in it. Then upgrade the Edge Client after that to 7244 version

Workaround

None

Fix Information

Use same unique key for encrypting and decrypting the signature file generated before and after upgrade for the client.f5c file .

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips