Bug ID 1388745: Large numbers of platform-hal errors logged in platform.log: "Requested Sensor, data, or record not present."

Last Modified: Oct 21, 2024

Affected Product(s):
F5OS F5OS-A(all modules)

Known Affected Versions:
F5OS-A 1.5.1, F5OS-A 1.5.0

Fixed In:
F5OS-A 1.8.0, F5OS-A 1.5.2

Opened: Oct 25, 2023

Severity: 3-Major

Symptoms

The platform-hal service is intermittently logging a large number of messages similar to the following in platform.log: appliance-1 platform-hal[8]: priority="Err" msg="Action Error" index=0 message="Requested Sensor, data, or record not present." interface="job-665402" actionKey="GET:lop/pel" jobId=665402 There may be tens of thousands of log messages in some cases.

Impact

The platform.log file becomes filled up with many of these log messages, and they must be filtered out to review the logs effectively.

Conditions

The conditions that trigger this issue are unknown at this time.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips