Bug ID 1394905: Unable to create AOM user

Last Modified: Jul 15, 2025

Affected Product(s):
F5OS F5OS-A(all modules)

Known Affected Versions:
F5OS-A 1.7.0

Fixed In:
F5OS-A 1.8.0

Opened: Nov 08, 2023

Severity: 2-Critical

Symptoms

When setting up another user in system AOM, a user gets the error "Unable to set AOM ssh username and password --------> failed".

Impact

User cannot create a second username and password.

Conditions

- Creating a second username in AOM - Using the same password as the first username

Workaround

When creating a new username and password, you must use a different password from the first password that was used. If you wish to setup a new username using the same password, you must first run "system aom clear-data" to clear out the old username and password combination.

Fix Information

Update: User can now set a new username with the existing password.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips