Bug ID 1395081: Remote users are unable to generate authentication tokens

Last Modified: Jun 13, 2024

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:
17.1.1

Fixed In:
17.1.1.1

Opened: Nov 08, 2023

Severity: 1-Blocking

Related Article: K000137514

Symptoms

On a BIG-IP version with the fix for ID1147633, remote users are unable to generate authentication tokens. This also results in following pages in the GUI being broken for users: - Device Management >> Overview - Local Traffic >> Network Map

Impact

Some parts of the GUI may not load for remote users. Generating an authentication token for a remote user would result in an error message similar to the following: { "code": 400, "message": "token creation failed; target user [<id>] does not exist in the system", "referer": "https://<IP>/tmui/tmui/devmgmt/overview/app/index.html?ver=0.0.6.17.1.1", "restOperationId": <ID>, "kind": ":resterrorresponse" }

Conditions

-- BIG-IP version with the fix for ID1147633 -- Remote user authentication (such as TACACS, RADIUS, Active Directory, and other)

Workaround

None

Fix Information

The GUI pages are loading successfully for remote users.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips