Last Modified: Apr 28, 2025
Affected Product(s):
APM-Clients APM
Known Affected Versions:
16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2
Opened: Nov 27, 2023 Severity: 4-Minor
When the BIG-IP Edge Client is installed using the command-line interface (CLI) the below error is caused: Error 1406. Could not write value AskAboutUntrustedSSLCert to key \SOFTWARE\F5 Networks\RemoteAccess. System error. Verify that you have sufficient access to that key, or contact your support personnel.
The installation fails and the client components do not install.
Edge Client is installed using either the CLI or msiexec.
We need the flags "IGNORESSLSERVERCERTERRORS" and "ALLOWHTTPCONNECTIONS" to be specified as below: msiexec /i f5fpclients.msi /qn IGNORESSLSERVERCERTERRORS=<Value 0 or 1> ALLOWHTTPCONNECTIONS=<Value 0 or 1> /l*vx msiInstallerLog.txt IGNORESSLSERVERCERTERRORS=0 -> Does not allow Untrusted servers in Windows Edge client. IGNORESSLSERVERCERTERRORS=1 -> Allows untrusted servers in Windows Edge Client ALLOWHTTPCONNECTIONS=0 -> Does not Allow HTTP virtual server in Windows Edge Client. ALLOWHTTPCONNECTIONS=1 -> Allow HTTP virtual server in Windows Edge Client Example: msiexec /i f5fpclients.msi /qn IGNORESSLSERVERCERTERRORS=0 ALLOWHTTPCONNECTIONS=0 /l*vx msiInstallerLog.txt
None