Bug ID 1461109: GUI error "Unable to get data from stream streams/platform-stats/json"

Last Modified: Apr 28, 2025

Affected Product(s):
F5OS F5OS-A(all modules)

Fixed In:
F5OS-A 1.8.0

Opened: Dec 15, 2023

Severity: 3-Major

Symptoms

When viewing usage visualizations on screens that support them (Tenant details, Dashboard cpu Tab etc.), sometimes when switching between browser tabs an error in notification stream occurs.

Impact

An error message is dislayed in place of the visualzation charts.

Conditions

-- Viewing a screen that shows data visualizations using notification streams -- Switching between different browser tabs.

Workaround

Refreshing the page will start the notification stream again and user should start seeing data visualisations

Fix Information

This issue is happening because GUI is trying to disconnect and reconnect to stream when switching between tabs. This behaviour is prevented now the stream will stay connected even when user switched to different tab.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips