Bug ID 1462393: Quota is not getting updated from the PEM side

Last Modified: Dec 05, 2024

Affected Product(s):
BIG-IP PEM(all modules)

Known Affected Versions:
16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3

Fixed In:
17.1.2, 16.1.5

Opened: Dec 15, 2023

Severity: 3-Major

Symptoms

The quota is not updated when PEM receives the CCR-U message from the OCS.

Impact

The quota is not updating from the PEM side.

Conditions

Once the quota is exhausted, 1. OCS initiates a Re-Auth Request (RAR) to PEM 2. PEM responds with RAA 3. PEM then sends CCRu to OCS to request more quota 4. OCS responds with a CCA for additional quota for the rating group 5. Subscriber Session record did not change with new Granted Units.

Workaround

None

Fix Information

Quota is updating from the PEM side

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips