Bug ID 1462393: Quota is not getting updated from the PEM side

Last Modified: Jun 13, 2024

Affected Product(s):
BIG-IP PEM(all modules)

Known Affected Versions:
16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3

Opened: Dec 15, 2023

Severity: 3-Major

Symptoms

The quota is not updated when PEM receives the CCR-U message from the OCS.

Impact

The quota is not updating from the PEM side.

Conditions

Once the quota is exhausted, 1. OCS initiates a Re-Auth Request (RAR) to PEM 2. PEM responds with RAA 3. PEM then sends CCRu to OCS to request more quota 4. OCS responds with a CCA for additional quota for the rating group 5. Subscriber Session record did not change with new Granted Units.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips