Bug ID 1472669: idle timer in BIG-IP Next Central Manager can log out user during file uploads

Last Modified: Feb 11, 2025

Affected Product(s):
BIG_IP_NEXT(CM) Install/Upgrade(all modules)

Known Affected Versions:
20.0.1, 20.0.2

Opened: Jan 02, 2024

Severity: 3-Major

Symptoms

During a file upload, the UI idle timer will log out after ~ 20 minutes, possibly terminating the file upload, or making it appear as though the upload hasn't completed when it has.

Impact

File upload is incomplete.

Conditions

Upload a file to BIG-IP Next Central Manager.

Workaround

Interact periodically with the UI by moving the mouse or pressing keys in the browser window during a file upload that takes longer than ~20 minutes. This will reset the idle timer and prevent the UI from terminating the user session.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips