Last Modified: Apr 20, 2025
Affected Product(s):
BIG_IP_NEXT(CM) Install/Upgrade, MA-CM
Known Affected Versions:
20.0.1, 20.0.2, 20.1.0, 20.1.1
Opened: Jan 05, 2024 Severity: 1-Blocking
After upgrading Central Manager, the admin GUI no longer allows you to log in. The /api/system-info API endpoint indicates that the upgrade is in progress and the system is in maintenance mode. Fluentd logs stop happening, with the last line indicating that a file is being copied. nats.fluent_log: {"level":"info","msg":"Initiating platform upgrade"} nats.fluent_log: {"level":"info","msg":"file copy destination: /vol/local/upgrade/packages/BIG-IP-Next-CentralManager-20.0.2-0.0.68-Update.iso.tmp"} Lastly, the file at /vol/local/upgrade/packages/ is not the complete file.
The upgrade fails and the system remains in maintenance mode.
-- Upgrading Central Manager -- The exact conditions that trigger this have not yet been determined.
Echo $(kubectl get secret mbiq-db-postgresql -o jsonpath='{.data}' | jq -r '."postgres-password"' | base64 -d) #Copy the password and supply it into the following command. ? kubectl exec mbiq-db-postgresql-0 -c postgresql -i -t -- psql -h localhost -U postgres -d bigiq_db -c "UPDATE mbiq_shared.tasks SET state='resumeFromSelfUpgrade', status='running' WHERE task_type='cm-upgrade-task' AND status='running';" kubectl rollout restart deployment mbiq-upgrade-manager-feature
None