Bug ID 1495141: Unable to modify or add roles to an existing user

Last Modified: Oct 19, 2025

Affected Product(s):
BIG_IP_NEXT(CM) TMOS(all modules)

Known Affected Versions:
20.1.0, 20.1.1

Opened: Jan 25, 2024

Severity: 3-Major

Symptoms

Modifying a user's role or adding roles to a user is unavailable to users created without a display name or email.

Impact

User role updates cannot be saved and an error is displayed.

Conditions

1. Create user without adding a display name and email address. 2. Modify the assigned user roles. 3. Save your changes

Workaround

Add a display name or email address to the changes and save. The recommendation is to create/modify a user by specifying Display Name or Email.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips