Bug ID 1497393: Dialup Entry or Windows Logon Integration is not working.

Last Modified: Apr 28, 2025

Affected Product(s):
APM-Clients TMOS(all modules)

Known Affected Versions:
7.2.4.5, 7.2.4.6

Fixed In:
7.2.4.7

Opened: Jan 30, 2024

Severity: 1-Blocking

Symptoms

When you attempt to log in using the Edge Client, an error occurs: 'Logging on to the network has failed. Contact your administrator for assistance.'

Impact

Unable to authenticate and login to windows using windows logon.

Conditions

-- Windows Edge Client build 7245

Workaround

Roll back to Edge Client 7244, or to a build beyond 7245.

Fix Information

To Use Secondary Logon Service in Windows Logon, the startup type should be in either "Automatic" or "Manual". By default Secondary Logon Service startup type is "Manual" so it should work with fresh install without any changes. Able to authenticate and login to Windows using windows logon using the fixed solution.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips