Bug ID 1553753: Zone data unavailable with AXFR zone transfers

Last Modified: Oct 19, 2025

Affected Product(s):
BIG-IP DNS(all modules)

Known Affected Versions:
16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 16.1.5, 16.1.5.1, 16.1.5.2, 16.1.6, 16.1.6.1, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2, 17.1.3

Opened: Feb 29, 2024

Severity: 3-Major

Symptoms

When DNS Express zxfrd loses connection to the upstream DNS provider when updating the zone via AXFR, the entire zone database is emptied out.

Impact

This causes clients that rely on DNS Express to not get any responses back and may result in a domain outage.

Conditions

DNS Express is configured to get zone information from a nameserver, and that nameserver becomes unavailable.

Workaround

Configure the local bind via zonerunner to act as the secondary server. Then, configure DNS Express to use the local bind (127.0.0.1) as the name server for the zone. One drawback to this is that the local bind server will use up control-plane resources and is not optimized to serve large zones.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips