Last Modified: Apr 28, 2025
Affected Product(s):
APM-Clients APM
Fixed In:
7.2.4.7
Opened: Mar 18, 2024 Severity: 3-Major
During the course of Edge Client in the connecting state, if there is a failure to download the local pac file then a timeout occurs after 20 seconds. For every retry there is a delay of 1 second and after 5 consecutive retries there is sometimes a delay or a failure in connection establishment.
Edge Client fails to connect.
Download of the PAC file fails.
None
Fixed the issue where the MacOS Edge Client failed to establish the VPN connection due to reachability errors during local proxy PAC file download. IGNORE_LOCAL_PAC flag is introduced to ignore the local PAC file download errors and establish the VPN connection. To enable this flag, add the <IGNORE_LOCAL_PAC>YES</IGNORE_LOCAL_PAC> in the config.f5c file and reinstall the MacOS Edge Client.