Bug ID 1578501: The VPN connection fails during ASWebAuthentication process when EPI is configured.

Last Modified: Aug 05, 2025

Affected Product(s):
APM-Clients APM(all modules)

Fixed In:
7.2.4.7

Opened: Apr 12, 2024

Severity: 1-Blocking

Symptoms

The MachineHash calculated during the EPI and VPN mismatches and causes the failure.

Impact

Unable to establish VPN connection.

Conditions

-- Mac Edge client -- Endpoint Inspection is configured during the ASWebAuthentication Process.

Workaround

None

Fix Information

While sending the MRHSession during the AswebAuthentication process during tunnel establishment, a missing component is added to calculate MachineHash during the VPN establishment, to make it in sync with the EPI.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips