Bug ID 1578553: Tenant deployment fails with error: "Error mapping SEP file. Unlinking. Disconnecting client."

Last Modified: Oct 19, 2025

Affected Product(s):
F5OS F5OS-A, F5OS-C, Install/Upgrade(all modules)

Fixed In:
F5OS-C 1.8.0, F5OS-A 1.8.0

Opened: Apr 12, 2024

Severity: 3-Major

Symptoms

BIG-IP tenant deployment fails after a F5OS reboot or after a downgrade/upgrade of F5OS. An error in platform.log is reported: "Error mapping SEP file. Unlinking. Disconnecting client." Tenant deploy status shows as Pending, with Phase reading "Insufficient memory on node, retrying tenant deployment" and Status showing "No enough memory available for tenant allocation."

Impact

The issue may lead to tenant deployment error due to insufficient memory on node.

Conditions

Tenant deployment after a downgrade (1.3.2 ISO) and then back The system is rebooted

Workaround

None

Fix Information

Fixed an issue preventing a tenant from starting due to insufficient memory.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips