Bug ID 1583357: MacOS Edge Client 7245 fails to establish VPN tunnel after upgrading APM server to v16.1.4.1.

Last Modified: Sep 05, 2025

Affected Product(s):
APM-Clients TMOS(all modules)

Fixed In:
7.2.5.1

Opened: May 02, 2024

Severity: 3-Major

Symptoms

MacOS Edge client not able to establish VPN tunnel due to tcp reset with error: “Machine Hash is not valid”

Impact

MacOS Edge client not able to establish VPN tunnel

Conditions

1.Edge client tried connected to the FQDN (https://east.example.org) 2. Now it is redirecting to another virtual server (https://west.example.org/) 3.Edge Client generates the Machine Hash using the old session ID. So, TCP reset occurs with the Reset reason as “Machine Hash is not valid”

Workaround

None

Fix Information

Fixed an issue with the MacOS Edge Client build 7245 being unable to establish a VPN tunnel.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips