Bug ID 1585853: Telemetry streaming pauses if mgmt-ip gets updated

Last Modified: Oct 21, 2024

Affected Product(s):
F5OS F5OS-A, F5OS-C(all modules)

Known Affected Versions:
F5OS-A 1.7.0

Fixed In:
F5OS-A 1.8.0

Opened: May 14, 2024

Severity: 3-Major

Symptoms

Telemetry streaming to an external OTEL server is paused for some time if mgmt-ip of the F5OS device is updated.

Impact

The external server won’t receive the telemetry data for some time after updating mgmt-ip.

Conditions

There should be a telemetry exporter configured to receive data and the mgmt-ip of the F5OS device will be updated at a later time..

Workaround

Disable and enable the exporters from ConfD using below commands to re-establish the connection after updating mgmt-ip. system telemetry exporters exporter <exporter-name> config disabled system telemetry exporters exporter <exporter-name> config enabled

Fix Information

Updated the otel-collector service in F5OS to re-establish the connection with the external server in the event of a lost connection caused by mgmt-ip updates.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips