Bug ID 1586661: First login for a remote user fails

Last Modified: Jun 19, 2025

Affected Product(s):
F5OS Velos(all modules)

Known Affected Versions:
F5OS-A 1.8.0, F5OS-C 1.6.0, F5OS-C 1.6.1, F5OS-C 1.6.2, F5OS-C 1.8.0

Fixed In:
F5OS-C 1.8.1

Opened: May 17, 2024

Severity: 3-Major

Symptoms

The first time a remote user attempts to login to a system, the access is denied despite providing the correct credentials. This is true for both TACACS or RADIUS remote users.

Impact

The first login fails. Subsequent remote login attempts succeed with proper credentials.

Conditions

This happens always. A way to simulate the first login is to delete the file /etc/libnss-udr/passwd.

Workaround

Attempt renote login again.

Fix Information

The user now can login with proper credentials from the first attempt. Note that the fix involves having the following version of openssh (or newer): # rpm -q openssh openssh-7.4p1-21.F5.6.2.7.el7.x86_64

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips