Bug ID 1588961: Observing "Failed to find the service account - robottpobdefault" or "Creating SA robottpobdefaultfailed" log messages in platform.log

Last Modified: Jul 03, 2025

Affected Product(s):
F5OS F5OS-A(all modules)

Known Affected Versions:
F5OS-A 1.7.0

Fixed In:
F5OS-A 1.8.0

Opened: May 23, 2024

Severity: 3-Major

Symptoms

Intermittently you may see log messages saying "Failed to find the service account - robottpobdefault" or "Creating SA robottpobdefaultfailed" in platform.log, this is due to either K3S is down/unreachable or API-Server slow/busy or SSH to host is failed.

Impact

There won't be any functional impact as the service-account is already present but you are unable to check the status of the service account.

Conditions

When K3S is down/unreachable or API-Server slow/busy or SSH to host is failed, you may see log messages like "Failed to find the service account - robottpobdefault" or "Creating SA robottpobdefaultfailed" in platform.log

Workaround

None

Fix Information

Removed an excessive log message that occurs while k3s is restarting.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips