Last Modified: Feb 11, 2025
Affected Product(s):
BIG_IP_NEXT(CM) TMOS
Known Affected Versions:
20.0.1, 20.0.2, 20.1.0, 20.1.1, 20.2.0, 20.2.1
Opened: May 27, 2024 Severity: 3-Major
The LLM log will write error level messages as so: [ERRO] token/crypter.go:57 JWT decryption failed. Error: LICENSING-1116:DecryptionFailed:'zero token' text is too short to decrypt [ERRO] Error while decrypting token - zero token error - LICENSING-1116:DecryptionFailed:'zero token' text is too short to decrypt This message is benign and can be ignored.
There is no functional impact.
Visiting the licensing page on Central Manager, when no token is setup.
Ignore this log message under the described condition.
None