Bug ID 1600693: F5OS - BIG-IP Tenant does not display VELOS Chassis slot serial number

Last Modified: Jun 19, 2025

Affected Product(s):
F5OS F5OS-C(all modules)

Known Affected Versions:
F5OS-C 1.6.2, F5OS-C 1.8.0

Fixed In:
F5OS-C 1.8.1

Opened: Jun 25, 2024

Severity: 3-Major

Symptoms

F5OS BIG-IP Tenant does not display the serial number for the slot ("Host Board Serial") under "System Information"

Impact

The slot serial number is not immediately visible to the user

Conditions

BIG-IP tenant is running on a chassis, and command "tmsh show sys hardware" is run from the tenant

Workaround

For CLI, login to the partition and run command "show components component state serial-no". For GUI, login to the active controller, then go to System Settings -> System Inventory. The blade serial number will be shown.

Fix Information

F5OS was updated to provide the blade serial number to the tenant for display. The tenant was updated to populate the blade serial number into "show sys hardware" command output, so it is now visible to the user. This fix requires a version 17.5 tenant.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips