Bug ID 1602033: Delay in REST API calls after the upgrade to BIG-IP 17.1.1.x

Last Modified: Oct 19, 2025

Affected Product(s):
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
17.1.1, 17.1.0, 16.1.5, 16.1.5, 16.1.4, 16.1.3, 16.1.2, 16.1.1, 16.1.0, 15.1.6, 15.1.5, 15.1.4, 15.1.3, 15.1.2, 15.1.1, 15.1.0

Fixed In:
17.5.0, 17.1.3, 16.1.6, 15.1.10.8

Opened: Jun 27, 2024

Severity: 3-Major

Symptoms

There are delays in REST API calls after upgrading to BIG-IP 17.1.1.x. Async commands may time out and expired operation exceptions may occur. Symptoms: -- "Error 500 AsyncContext timeout" in restjavad.0.log -- The system occasionally does not grant a REST API token -- High CPU utilization by java -- GUI timeout -- Spurious 400 / 500 errors from iControl REST

Impact

The delay in REST API calls and recurring timeout exceptions can disrupt normal operations, leading to degraded system performance and potential service disruptions. Users relying on the affected REST API endpoints may experience slower response times.

Conditions

The problem occurs after upgrading to BIG-IP 17.1.1.x despite configuring timeout values to 300 for icrd and restjavad

Workaround

Restarting restjavad mitigates the issue but the issue may occur again.

Fix Information

None

Behavior Change

Guides & references

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