Bug ID 1602625: The controller is not able to get license information when RabbitMQ connection is broken after cluster upgrade.

Last Modified: Apr 28, 2025

Affected Product(s):
BIG_IP_NEXT(SPK) SPK(all modules)

Fixed In:
1.7.9

Opened: Jun 28, 2024

Severity: 2-Critical

Symptoms

If there is a RabbitMQ communication failure, then the controller will not be able to gather the license information. The controller will not configure TMMs, thereby rendering the instance nonfunctional.

Impact

F5Ingress is not able to push the configuration to TMM because it cannot communicate with CWC through RabbitMQ. As a result, TMM is unable to process traffic.

Conditions

The Cluster Wide Controller (CWC) lost connectivity with RabbitMQ and license status is not sent to F5Ingress.

Workaround

Restart CWC pod.

Fix Information

The F5Ingress reads license status from a secret to fetch license information when RabbitMQ is down.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips