Bug ID 1605509: GUI login fails with a crash in system_manager.external-authenticator

Last Modified: Apr 28, 2025

Affected Product(s):
F5OS F5OS-A, F5OS-C(all modules)

Known Affected Versions:
F5OS-A 1.5.1, F5OS-A 1.5.2, F5OS-A 1.5.3, F5OS-A 1.8.0

Opened: Jul 09, 2024

Severity: 3-Major

Symptoms

The curl request or GUI login fails with core in system_manager.external-authenticator component. This is caused due to the corrupted primary key.

Impact

External curl request including GUI login fails.

Conditions

External curl request or GUI login.

Workaround

1. You can regenerate the primary key using this command: # system aaa primary-key set passphrase <value> Try to login GUI and see if the crash appearing or not. 2. If the issue still persists, it requires clean install.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips