Bug ID 1624449: SNMP polling of coreTotal5minAvg causing timeouts and genErrors

Last Modified: Apr 19, 2025

Affected Product(s):
F5OS Velos(all modules)

Known Affected Versions:
F5OS-A 1.5.2, F5OS-A 1.7.0, F5OS-A 1.8.0

Fixed In:
F5OS-C 1.8.0, F5OS-A 1.5.3

Opened: Aug 07, 2024

Severity: 3-Major

Symptoms

While running an snmpwalk that includes coreTotal5minAvg, you may get a timeout or a general error: Timeout: No Response from 10.170.9.16 The general error occurs less frequently: Error in packet Reason: (genError) A general failure occured

Impact

Error in packet Reason: (genError) A general failure occurred Failed object: iso.3.6.1.4.1.12276.1.2.1.1.3.1.6.8.112.108.97.116.102.111.114.109.0

Conditions

-- snmpwalk a MIB that includes coreTotal5minAvg -- The polling is done for CPUs that are not present

Workaround

After the system starts, after about two minutes, platform-stats-bridge will log this log message: msg="DB ready check done" NAME="SnmpCpuStatsHandler". After that log message, you will be able to check coreTotal5minAvg.

Fix Information

Modified code such that snmpwalk will not be executed for offline cpus

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips