Last Modified: Oct 25, 2024
Affected Product(s):
APM-Clients APM, Install/Upgrade
Known Affected Versions:
7.2.4.6, 7.2.4.7, 7.2.4.8, 7.2.5
Opened: Sep 10, 2024 Severity: 2-Critical Related Article:
K000141184
With the beta build of macOS 15.0, the Edge Client auto upgrade fails even though it appears successful in the edge.log. After the upgrade (example from 7246 to 7247), installation appears to be successful but Edge Client launches with old version(7246).
The Edge Client version upgrade process is not successful. The issue does not impact VPN.app and EPI.app upgrades.
This issue occurs under the following conditions: -- Systems installed with MacOS 15.0 version. -- An older version of Edge Client has been installed. -- Edge Client attempts to upgrade to a newer version through the auto-upgrade process.
There is no workaround for the issue.The below are recommended steps to disable the upgrade option. 1. Set "Component Update" to NO in the BIG-IP connectivity profile to prevent the Autoupdate process. 2. When the auto-upgrade starts, cancel the Download process in the "Downloading prompt". The Edge Client reverts to the older version, and the VPN session is established.
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