Bug ID 1670029: Reset counter functionality not working properly on rSeries platforms

Last Modified: May 19, 2025

Affected Product(s):
F5OS F5OS-A(all modules)

Known Affected Versions:
F5OS-A 1.8.0

Opened: Sep 12, 2024

Severity: 3-Major

Symptoms

On rSeries appliances, interface counters will be reset briefly but then revert to the previous values. This behavior occurs within both the Link Aggregation Group (LAG) and individual interfaces, affecting the accuracy of network statistics and troubleshooting efforts.

Impact

The issue impacts the accuracy of interface statistics displayed in the GUI section under “Network -> Network Details.” When you reset counters for a specific interface, only the “Out” counters are successfully reset to 0, while the “In” counters remain unchanged or continue increasing. This causes confusion or incorrect reporting during network diagnostics or performance monitoring.

Conditions

Execute the “reset counters all” or equivalent command. The counters briefly reset before reverting to their previous values.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips