Bug ID 1670333: SSL Orchestrator unable to upgrade with "Cannot read property 'length' of undefined" error message

Last Modified: Sep 13, 2024

Affected Product(s):
iApps Install/Upgrade, SSLO(all modules)

Opened: Sep 13, 2024

Severity: 3-Major

Symptoms

When upgrading with topologies that use "any" or "other" protocols, the upgrade fails with following error message in /var/log/restnoded/restnoded.log: severe: [SSL Orchestrator] [orchestratorConfigProcessor] Error happened during the deployment process message=[HAAwareICRDeployProcessor] TypeError: Cannot read property 'length' of undefined, stack=Error: [HAAwareICRDeployProcessor] TypeError: Cannot read property 'length' of undefined In versions 11.0 and higher the error message appears as severe: [SSL Orchestrator] [orchestratorConfigProcessor] Error happened during the deployment process message=[HAAwareICRDeployProcessor] TypeError: Cannot read property 'map' of undefined, stack=Error: [HAAwareICRDeployProcessor] TypeError: Cannot read property 'map' of undefined

Impact

SSL Orchestrator fails to upgrade.

Conditions

Topologies are configured that use "any" or "other protocols. The topologies fastL4Settings is set to "all": "".

Workaround

Boot back into the previous version partition and redeploy the affected topologies after selecting the correct fastL4 profile in the Interception Rule step.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips