Bug ID 1671721: Central Manager may hang permanently during the initial install process

Last Modified: Oct 19, 2025

Affected Product(s):
BIG_IP_NEXT(CM) Install/Upgrade, TMOS(all modules)

Known Affected Versions:
20.2.0, 20.2.1

Opened: Sep 17, 2024

Severity: 1-Blocking

Symptoms

The CM install process can be initiated by clicking the button in the GUI after logging in for the first time. CM install can also be done via CLI: /opt/cm-bundle/cm install After that the system may hang during the install. To verify this specific defect, check the end of the /var/log/central-manager/central-manager-cli.log file and it will end here: Release "kafka" does not exist. Installing it now. NAME: kafka LAST DEPLOYED: Sat Aug 3 11:02:57 2024 NAMESPACE: default STATUS: deployed REVISION: 1 TEST SUITE: None 2024-08-03T11:03:21+00:00 info: Installing central manager application resources... secret/cm-bootstrap-status patched Release "mbiq" does not exist. Installing it now.

Impact

Central Manager install never completes.

Conditions

- New Central Manager deployment - "setup" has been run - The CM install process has been started via web UI or CLI

Workaround

There are two options: 1. Delete the Central Manager instance and deploy a new one. 2. At the CLI, run uninstall and install again: # /opt/cm-bundle/cm uninstall Wait for this to complete, then: /opt/cm-bundle/cm install

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips