Bug ID 1692209: Central Manager backup fails after upgrade

Last Modified: Oct 19, 2025

Affected Product(s):
BIG_IP_NEXT(CM) MA-CM(all modules)

Known Affected Versions:
20.3.0

Opened: Oct 08, 2024

Severity: 2-Critical

Symptoms

When you set up NFS external storage, the ownership of the /opt/cm-backup and /opt/cm-qkview directories is changed from admin:admin to root:root. This causes Central Manager backups and QKViews to fail.

Impact

Backups and QKViews in BIG-IP Next Central Manager may fail.

Conditions

NFS external storage was configured before the upgrade.

Workaround

Run the following commands in the BIG-IP Next Central Manager CLI to correct ownership: - sudo chown -R admin:admin /opt/cm-backup - sudo chown -R admin:admin /opt/cm-qkview

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips