Bug ID 1696253: Failed to upload Instance QKView file to iHealth from BIG-IP Next Central Manager

Last Modified: Oct 19, 2025

Affected Product(s):
BIG_IP_NEXT(CM) TMOS(all modules)

Known Affected Versions:
20.3.0

Opened: Oct 14, 2024

Severity: 2-Critical

Symptoms

The upload of an Instance QKView generated from BIG-IP Next Central Manager fails if the file size exceeds 64 MB.

Impact

Uploading QKView files larger than 64 MB to iHealth fails.

Conditions

Attempting to upload a BIG-IP Next Instance QKView file that is 64 MB or larger to iHealth.

Workaround

Follow these steps to resolve the issue: 1. The QKView that failed to upload will still be created locally. Select the failed QKView and click the download button to save the generated QKView file to your local machine. 2. Log in to iHealth (https://account.f5.com/ihealth2) using your iHealth credentials. 3. Upload the QKView file from your local machine to the iHealth website, specifying a case number if applicable. Note: If the QKView file is not generated when you click the download button, attempt to generate a new QKView file.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips