Bug ID 1758181: Optimal gateway routing issue with HTML5 client

Last Modified: Jun 28, 2025

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
17.1.2, 17.1.2.1, 17.1.2.2

Fixed In:
17.5.1

Opened: Dec 05, 2024

Severity: 3-Major

Symptoms

When you configure APM VDI Citrix OGR using article https://community.f5.com/kb/technicalarticles/solution-for-citrix-optimal-gateway-routing/278727, the system fails to start ica connection to the backend desktop using HTML5 access. Additionally, the iRule example is incorrect.

Impact

Could not connect to backend desktop using HTML5.

Conditions

1. OGR is configured using https://community.f5.com/kb/technicalarticles/solution-for-citrix-optimal-gateway-routing/278727 2. Use HTML5 client access

Workaround

None

Fix Information

It should connect to backend desktop using HTML5 along with native client.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips