Bug ID 1783681: ATSE Datapath lockup causes blade to report unhealthy and stop passing traffic

Last Modified: Jan 29, 2026

Affected Product(s):
F5OS Velos(all modules)

Known Affected Versions:
F5OS-C 1.6.0, F5OS-C 1.6.1, F5OS-C 1.6.2, F5OS-C 1.6.4, F5OS-C 1.8.0, F5OS-C 1.8.1, F5OS-C 1.8.2

Opened: Jan 04, 2025

Severity: 2-Critical

Symptoms

This failure looks like an RQM lockup. An RQM lockup can show up as a DMA receive failure or a DMA transmit failure. Receive failure because the receive queue will not accept HBM memory writes. Transmit failure because loopback health check packets will back up and flow control the transmit data-path. - A partition's tenants may be unreachable while another partition is unaffected. - System health output (show system health) will report something similar to "blade-X overall-health = Unhealthy/Critical; other blades/controllers healthy." - A partition's blade will log its velos.log file occurrence(s) of ATSE register dumps and "ring hung", for example: <timestamp> ACTIVE dma-agent[13]: nodename=blade-1(p2) priority="Alert" version=1.0 msgid=0x4201000000000130 msg="Health monitor detected DM Tx Action ring hung." ATSE=0 DM=2 OQS=2. <timestamp> ACTIVE dma-agent[13]: nodename=blade-1(p2) priority="Info" version=1.0 msgid=0x4201000000000137 msg="Health monitor DM register dump complete." FILE="agent-dump-1764975200.txt".

Impact

This causes a data-path lock-up and traffic will not be passed by the affected blade.

Conditions

No known conditions. This typically happens on initialization, but has been seen at runtime.

Workaround

Reboot the system.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips