Bug ID 1784257: BIG IQ unable to send e-mails with TLS encryption for servers with TLSv1.2

Last Modified: Sep 03, 2025

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:
8.3.0

Opened: Jan 07, 2025

Severity: 3-Major

Symptoms

Sending e-mail fails with an error in Logs when using SMTP setup with TLS encryption.

Impact

Unable to receive e-mails from BIG-IQ.

Conditions

When SMTP configuration with TLS encryption and the server is with TLSv1.2.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips