Last Modified: Jun 19, 2025
Affected Product(s):
BIG-IP APM
Known Affected Versions:
17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2
Opened: Mar 06, 2025 Severity: 3-Major
Mdmsyncmanager reports errors for every query from the MDM DB: Error in /var/log/apm: notice mdmsyncmgr[24645]: 019dffff:5: (null)::00000000: {} /Common/mdm: Start querying devices from https://mysite.com/TrafficGateway/TrafficRoutingService/ResourceAccess/ComplianceRetrievalService err mdmsyncmgr[24645]: 019dffff:3: (null)::00000000: {} /Common/mdm: Error during updating device details: Internal error (Json parser error)
Errors are logged by mdmsyncmanager due to JSON errors. Other causes or impacts are unknown, this does not seem to impact traffic.
MDM is configured.
None
None