Bug ID 1952821: WAF guided configuration shows a warning message instead list of available configurations

Last Modified: Oct 15, 2025

Affected Product(s):
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2, 17.1.3, 17.5.0, 17.5.1, 17.5.1.2, 17.5.1.3

Opened: May 20, 2025

Severity: 2-Critical

Symptoms

A warning message "Your BIG-IP version does not support the selected category of configuration templates. Please upgrade your BIG-IP system to configure them." Instead, the configurations list (categories) is available.

Impact

You cannot choose any of the guided configuration categories that otherwise would be available.

Conditions

There is a mismatch versions between the Guided Configuration installed and the BIG-IP.

Workaround

Uninstall all iApps packages and return to Guided Configuration, allowing BIG-IP to reinstall the default packages as part of the GC release package. Alternatively, the "Upgrade Guided Configuration" option can be used to upload and install a newer version of GC. Since iApps packages are bundled within a GC release, these methods ensure compatibility and eliminate version mismatch problems.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips