Bug ID 1965549: TMM fails to start up if ESXi host is using outdated NIC driver

Last Modified: Oct 15, 2025

Affected Product(s):
BIG-IP All(all modules)

Known Affected Versions:
17.5.1, 17.5.1.2, 17.5.1.3

Opened: Jun 04, 2025

Severity: 1-Blocking

Symptoms

TMM goes into restart loop and BIG-IP never becomes Active. In 'tmm' log, there will be logging regarding failure to configure queues: notice iavf[0000:0b:00.0]: Configuring 4 queues of size 512 notice iavf[0000:0b:00.0]: Rcvd 15 opcode while waiting for 6. Ret 0 notice iavf[0000:0b:00.0]: Failed to configure vsi queues notice xnet_lib [pci:0000:0b:00.0]: Error: Queue configuration failed notice xnet[0b:00.0]: Error: Command 2 failed: 1 notice TMM clock is 0 seconds from system time notice ticks since last clock update: 2040 notice ticks since start of poll: 2041 notice TMM version: pgo_use x86_64 vadc TMM Version 17.5.0.0.0.15

Impact

TMM fails to startup

Conditions

1) BIG-IP running on ESXi host 2) ESXi host is using outdated driver (verified that v1.5.1.21 is not compatible) Driver version can be verified by ssh-ing to ESXi host and executing following command esxcli network nic get -n <NIC_name> Which should generate output like the following with "Version" under "Driver Info" Advertised Auto Negotiation: true Advertised Link Modes: Auto, 25000BaseSR/Full, 50000BaseCR1/Full, 100000BaseSR4/Full Auto Negotiation: true Backing DPUId: N/A Cable Type: FIBRE Current Message Level: 0 Driver Info: Bus Info: 0000:d8:00:0 Driver: icen Firmware Version: 3.10 0x8000ad67 1.3106.0 Version: 1.5.1.21 Link Detected: true Link Status: Up Name: vmnic4 PHYAddress: 0 Pause Autonegotiate: false Pause RX: false Pause TX: false Supported Ports: FIBRE Supports Auto Negotiation: true Supports Pause: true Supports Wakeon: false Transceiver: Virtual Address: 00:50:56:5f:49:45 Wakeon: None

Workaround

Switch to 'sock' driver by add the following to /config/tmm_init.tcl (create file if necessary) device driver vendor_dev <VENDOR:DEVICE_ID> sock Where <VENDOR:DEVICE_ID> can be obtained in the following lspci -nn

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips