Last Modified: Feb 02, 2026
Affected Product(s):
BIG-IQ Platform
Fixed In:
8.4.0
Opened: Jun 09, 2025 Severity: 2-Critical
BIG-IQ registration with IoT Hub is failing because the current certificate has expired. As a result, BIG-IQ is unable to send usage data report to TEEMs service.
BIG-IQ cannot send usage data to TEEMs service.
Usage data is enabled.
1. Update latest Azure certificate in restjavad.properties.json 2. Restart restjavad. 3. Send usage data report.
Usage data report will be published to TEEMs service.