Bug ID 1966465: BIGIQ unable to register with Azure IoT Hub

Last Modified: Dec 03, 2025

Affected Product(s):
BIG-IQ Platform(all modules)

Fixed In:
8.4.0

Opened: Jun 09, 2025

Severity: 2-Critical

Symptoms

BIGIQ registration with IoT Hub is failing because the current certificate has expired. As a result, BIGIQ is unable to send usage data report to TEEMs service.

Impact

BIGIQ cannot send usage data to TEEMs service.

Conditions

Usage data is enabled.

Workaround

1. Update latest Azure certificate in restjavad.properties.json 2. Restart restjavad. 3. Send usage data report.

Fix Information

Usage data report will be published to TEEMs service.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips