Bug ID 1975909: Removing and reprovisioning of ASM license will not process traffic

Last Modified: Jul 03, 2025

Affected Product(s):
BIG-IP ASM(all modules)

Known Affected Versions:
17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3, 17.1.1.4, 17.1.2, 17.1.2.1, 17.1.2.2

Opened: Jul 03, 2025

Severity: 3-Major

Symptoms

After removing ASM license and provisioning and then again restoring ASM license and provisioning, ASM will not process any traffic.

Impact

ASM will not process any traffic.

Conditions

-- ASM is licensed and provisioned. -- Remove ASM license and provisioning. -- Restoring ASM license and provisioning.

Workaround

Bigstart restart

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips