Last Modified: Jul 14, 2025
Affected Product(s):
BIG-IP ASM
Known Affected Versions:
17.1.2.1, 17.1.2.2
Opened: Jul 08, 2025 Severity: 3-Major
Threat Campaign installation fails. /var/log/tomcat/live_update_upload.log contains a timeout error: apply_threat_campaigns|INFO|Jun 17 15:30:45.034|29563|F5::LiveUpdate::PayloadHandler::upload,,Start Threat Campaigns apply_threat_campaigns|ERR|Jun 17 16:30:45.174|29563|F5::LiveUpdate::PayloadHandler::clean_fail,,Fail load update files: TSocket: timed out reading 1024 bytes from 127.0.0.1:9781
Threat Campaign fails to be installed
- Threat Campaign is licensed - The larger configuration size it has, the longer the installation process takes, which can lead it reaching 1 hour and timeout - High load to system resource can contribute as well
# mount -o remount,rw /usr # cp /usr/local/share/perl5/F5/ASMConfig/EasyClient.pm /usr/local/share/perl5/F5/ASMConfig/EasyClient.pm.bk # sed -i 's/recvTimeout => 3600000,/recvTimeout => 7200000,/' /usr/local/share/perl5/F5/ASMConfig/EasyClient.pm # mount -o remount,ro /usr # pkill -f asm_config_server
None